Initiatives to Tenant
Improve Tenant Satisfaction
MEL has identified “improve tenant satisfaction” as a material topic. We strive to create an environment that our tenants can use comfortably and with peace of mind.
Restaurants and Lounge
Convenience store
Shower room
Shuttle bus
Tenant Satisfaction Survey
MEL regularly conducts tenant satisfaction surveys in "face-to-face (interview)" and "questionnaire" formats, and reflects the results in facility operations, services, renovation work, etc., in an effort to improve tenant satisfaction. Most recently, in order to obtain more detailed and objective opinions, we commissioned a third-party research company to conduct a tenant satisfaction survey in the form of a questionnaire in 2021.
(Example)
In 2019, prior to the renovation of the lounge at MJ Logipark Fukuoka 1, hearings were held with tenant employees. Based on the results, we installed free Wi-Fi, rechargeable outlets, large TVs, microwave ovens, and adopted layouts that facilitate individual use. In addition, we held competition for the wall design in cooperation with local universities and technical colleges, and decided on a design proposal.
Before Renovation
After Renovation
(Example)
In 2019, MJ Logipark Kasugai 1 conducted a satisfaction survey (face-to-face interview) targeting tenant companies. Based on the results, we implemented the installation of handdriers in toilets.
(Example)
We reviewed our electricity suppliers for multiple properties, reduced electricity cost for tenants, and improved tenant satisfaction.
(Example)
In 2021, based on the results of the survey, Logicross Nagoya Kasadera installed a thermo-camera and AED.
Furthermore, digital signage (for advertising) and AI cameras (a system to check smoking room usage) were installed in five smoking rooms in 2022.
(Example)
In 2022, based on the results of the survey, MJ Logipark Fukuoka 1 carried out the release of hawks by falconers in response to bird damage.
Initiatives for the Safety of Tenants
MEL has been proactively implementing measures for the safety of tenants. In addition, emergency reporting system has been implemented in all properties owned by MEL.
Conduct fire drills
24-hour security
Installation of a disaster-relief vending machine
Automated external defibrillators (AEDs)
Installation of disaster prevention cabinet
Secure reserves in case of emergency
(Food & portable toilet)
BCP Initiatives
Installment of private power generators
Seismic isolators